“Good morning, ma’am. How can I assist you?” the adviser asked.

Margaret hesitated for a moment, then spoke with quiet authority. “I’d like to check on my investment account, please. It’s under Margaret Turner.”

The adviser nodded and began typing on her keyboard. A moment later, her eyes widened slightly as she looked at the screen. “Mrs. Turner, your portfolio is quite impressive. It seems you’ve made some very wise decisions over the years. Is there anything specific you’d like to do today?”