Later, Vanessa learned that Lily’s dad and Mr. Parker had both suffered concussions but were expected to make full recoveries. They were grateful for Lily’s quick thinking and courage.

For Vanessa, it was a reminder of the resilience and strength that can be found in the most unexpected places and people. That quiet September Tuesday, she was reminded of why she did what she did: to be a lifeline, a voice of calm and reassurance in people’s darkest moments.

And knowing she had been that for Lily — that was everything.