As the flight continued, the tension in first class was palpable. Danielle Carter, despite being drenched in soda and subjected to unwarranted insults, maintained her composure. She knew that a knee-jerk reaction wouldn’t serve anyone, least of all the employees who depended on their jobs at Horizon Airways. Her calm demeanor, however, was not an indication of inaction but rather a sign of measured patience.
The flight progressed, and Danielle used the time to observe Melissa’s interactions with other passengers. Despite the initial incident, Melissa continued her rounds with the same brusque disposition. Her tone was clipped, lacking the warmth and courtesy expected of someone in her position. Danielle noted the incidents where Melissa rolled her eyes at requests or sighed impatiently when passengers needed assistance.