Mary shook her head gently, saying, “I understand your concern for your wife, but we must prioritize those who rely on wheelchairs to move around the store. If you need, I can see if we have any additional wheelchairs available for customer use today.”

The man seemed to deflate slightly, realizing he was not going to win this battle. His wife tugged at his arm, whispering something I couldn’t quite hear, and they started to walk away, albeit reluctantly.

I took a deep breath, feeling a wave of relief wash over me. Mary turned to me with a supportive smile and asked if I was all right. I assured her I was fine, just a little shaken by the confrontation. She offered assistance if needed and then went on her way to continue her duties.