Captain Sterling nodded, listening patiently. “I understand your concerns, ma’am. Let me first thank you for bringing this to my attention. It’s important that all passengers are comfortable. However, let’s make sure we’re following the procedures. Miss,” he turned to Naomi, “you have the window seat assigned to you, correct?”

Naomi nodded, holding up her boarding pass once more. “Yes, sir. 12A.”

The pilot took a moment to consider the situation. He knew it was crucial to handle this delicately, not just for the passengers involved but for the rest of the flight as well. “Thank you, Miss Carter. Now, ma’am,” he addressed the entitled mom again, “while I understand the need for you to be with your child, we must respect the seating arrangements as per the boarding passes. It ensures that everyone receives the service they paid for.”