The bearded man walked over to the agitated gentleman in the suit and, to my surprise, leaned down to speak softly but firmly to him. His deep, calm voice resonated through the tension in the cabin.
“Sir,” he began, maintaining eye contact with the man in the suit, “I understand that you’re tired, but we all are. This is a shared space, and this young mother is clearly doing her best. Let’s show some compassion.”
The man in the suit seemed taken aback, perhaps not expecting to be confronted by someone who appeared so formidable. The bearded man continued, “Babies cry; that’s what they do. I know you’re tired, but stressing her out won’t help anyone. How about I buy you a drink from the cart as a peace offering?”
