The pilot, a composed man with a reassuring presence, took in the scene with a quick glance. He walked deliberately down the aisle to where Naomi and the entitled mom were in the midst of their standoff. His eyes, calm but authoritative, settled on the mother.
“What’s going on here?” he asked, his voice carrying the weight of someone used to resolving conflicts at 30,000 feet.
The entitledmom seized the opportunity, her voice thick with indignation. “This woman,” she said, gesturing dismissively towards Naomi, “is refusing to let my son sit by the window. She won’t switch seats with us!”
